Privacy Policy

🔐 Privacy Policy

Effective Date: 20th April, 2025

Welcome to GiftWharf (https://giftwharf.com). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or interact with us.

By using our site, you agree to the practices described below.

📋 What Information We Collect

When you visit or make a purchase on GiftWharf, we may collect the following information:

  • Personal Info: Name, email address, shipping address, billing address, phone number

  • Order Info: Products purchased, order history, payment method (processed securely via third-party gateways)

  • Technical Info: IP address, browser type, device type, time zone, and cookies

  • Usage Info: How you interact with our site, including pages visited, time spent, and clicks

💳 Payment Information

We do not store your full payment details. All payments are securely processed through trusted third-party providers such as Shopify Payments, PayPal, or Stripe, depending on your selection at checkout.

🍪 Cookies & Tracking

Like most websites, we use cookies to improve your experience and analyze how you use our site. These cookies help us:

  • Remember your preferences

  • Show relevant products and offers

  • Understand traffic patterns and performance

You can disable cookies in your browser settings, but some features of our website may not function properly as a result.

🤝 Third-Party Services

We work with third-party apps and services to power our store and improve your experience. These include:

  • Print-on-demand partners (to fulfill your orders)

  • Shipping carriers (like USPS, UPS, DHL)

  • Analytics tools (like Google Analytics)

  • Marketing platforms (for email and retargeting ads)

These services only access the data necessary to perform their functions and are required to protect your information.

📦 How We Use Your Information

We use your data to:

  • Fulfill and ship your orders

  • Provide customer support

  • Improve and personalize your experience

  • Communicate with you (order updates, promotions, etc.)

  • Prevent fraud and ensure security

We will never sell your personal data to third parties. Ever.

🌍 GDPR & CCPA Compliance

If you are located in the European Union or California, you have the right to:

  • Access the personal data we have about you

  • Request that we correct, update, or delete your data

  • Opt-out of data collection for marketing purposes

To exercise any of these rights, please contact us at contact@giftwharf.com with your request.

👶 Children’s Privacy

GiftWharf does not knowingly collect personal information from children under the age of 13. If we become aware that such data has been collected, we will delete it immediately.

🔒 How We Protect Your Information

We use industry-standard security measures (SSL encryption, secure servers, and privacy tools) to protect your data from unauthorized access, disclosure, or loss.

📬 Contact Us

If you have questions, concerns, or would like to make a privacy-related request, please email us at:

📧 contact@giftwharf.com
🕒 We typically respond within 24–48 hours

📝 Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our business, services, or laws. The latest version will always be available on this page